How do I order Nurturish products?

ou can order through the WhatsApp button on any product page or on your AI Hair Scan result. Our team will help you choose products and process your order. Other places to buy are listed on the Our Store page.

Is there a free consultation?

Yes. You can contact us on WhatsApp or fill in the schedule form on the website to talk about your hair condition and which products suit you.

What is the AI Hair Scan and is my photo stored?

The AI Hair Scan looks at the visible signs in a photo of your hair or scalp and suggests suitable products. The result is an indication, not a medical diagnosis. Nurturish does not store your photo; it is only used temporarily to produce the result.

What is Nurturish and which products do you offer?

Nurturish is a natural hair care brand built around candlenut oil. We offer hair care oils (roasted candlenut, pure candlenut, kletik, eclipta, olive, cajuput and virgin coconut oil), a Hair Treatment Shampoo, a Hair Treatment Oil, and tools such as a derma roller and a scalp massager.

How much hair shedding is normal?

Losing roughly 50–100 strands a day is generally considered normal because hair is constantly renewing. If you feel you are losing much more than usual, or your hair looks thinner, watch the pattern and consider getting advice.

When should hair loss be checked by a doctor?

See a doctor if the loss is sudden and heavy, if you notice bald patches, or if your scalp is red, painful or has thick scales, or if shedding started after an illness, childbirth or a new medication. Care products do not replace a medical check.

How do I use the Roasted Candlenut Oil?

Use it before shampooing. Apply to the scalp and hair, massage gently, leave on for about 30–60 minutes, then rinse and shampoo as usual. Do a patch test on your arm first if it is your first time.

Why does my hair get frizzy and feel stiff?

Common causes are dry hair, humidity, heat styling, chemical colouring or straightening, and brushing tangled hair. Hair that lacks moisture has a rougher surface and frizzes more easily.

When should I use the Hair Treatment Oil?

After shampooing, when your hair is half-wet or slightly dry. Apply a thin layer to the hair shaft and avoid putting it directly on the scalp.

How much oil should I use?

Start with a little and add more if needed. Too much oil makes hair look greasy, especially fine hair.

Can split ends repair themselves?

No. Once the end is split, trimming is the only real fix. Treatments and oils help keep hair moisturised, so the ends are less likely to get worse.

How often should I trim my ends?

Many stylists suggest tidying the ends about every 8–12 weeks, but it depends on your hair's condition and how fast it grows.

How can I prevent split ends?

Reduce heat styling, do not brush wet hair roughly, avoid tight ties, and regularly moisturise the hair shaft.

What is the difference between dandruff and a dry scalp?

Dandruff flakes tend to be larger, white or yellowish, and often come with an oily, itchy scalp. A dry scalp usually has fine flakes and feels tight. They can look alike, so ask a health professional if unsure.

How often should I wash my hair?

There is no single rule. If your scalp gets oily or flaky quickly, washing more often can help; if it feels dry, wash less often. Pay attention to how your scalp responds.

When should I see a dermatologist?

If the flakes are very thick, the itch is severe, the scalp is red, or you have sores or crusts, or if it does not improve after a few weeks of regular care.

Do I need to use Roasted Candlenut Oil every day?

No. It is used before shampooing; start with once or twice a week and adjust to how your scalp responds.

When do I use the Hair Treatment Shampoo?

When you shampoo. Wet your hair, massage the shampoo into your scalp, then rinse thoroughly.

Is the Hair Treatment Oil rinsed out?

No. It is a leave-in, applied to the hair shaft after shampooing while hair is half-wet or slightly dry.